For workshops and events
Your standard cancellation policy for the workshops. As we offer small group workshops with up to 8 participants, cancelling reservations with less than 7 days' notice can disrupt the host’s preparation plans and undermine confidence in our host community. We may apply cancellation fees if the cancellation does not meet certain extenuating circumstances.
To receive a full refund, you must cancel at least 14 days before the workshop.
You can also get a full refund within 48 hours of booking if the cancellation occurs at least 14 days before the workshop.
If you cancel between 7 and 14 days before the workshop, you’ll be refunded 50% of your booking.
If you cancel less than 7 days before the workshop, no change is allowed and no refund will be given.
Extenuating Circumstances Policy
What events are covered?
This Policy uses the term “Event” to refer to the following situations that occur after booking, are unforeseen at the time of booking, and prevent or legally prohibit completion of the reservation.
Declared emergencies and epidemics. Government-declared local or national emergencies, epidemics, pandemics, and public health emergencies. This does not include diseases that are endemic or commonly associated with an area – for example, malaria in Thailand or dengue fever in Hawaii.
Government travel restrictions. Travel restrictions imposed by a governmental agency that prevent or prohibit travelling to, staying at, or returning from the Listing location. This does not include non-binding travel advisories and similar government guidance.
Military actions and other hostilities. Acts of war, hostilities, invasions, civil war, terrorism, explosions, bombings, rebellions, riots, insurrection, civil disorder, and civil unrest.
Natural disasters. Natural disasters, acts of God, large-scale outages of essential utilities, volcanic eruptions, tsunamis, and other severe and abnormal weather events. This does not include weather or natural conditions that are common enough to be foreseeable in that location - for example, heavy rain in London.
What is not covered?
Everything else. This Policy only allows for cancellations for the Events described above. Everything else is excluded. Examples of situations that this Policy does not allow cancellations include: unexpected disease, illness, or injury; government obligations like jury duty, court appearances or military duties; travel advisories or other government guidance (that fall short of a travel ban or prohibition); cancellation or rescheduling of an event for which the reservation was made; and transport disruptions unrelated to a covered Event like road closures, as well as flight, train, bus and ferry cancellations. If you cancel a reservation in these cases, the amount refunded will be determined by the cancellation policy that applies to the reservation.